Terms and Conditions
Important Notice — Please Read Carefully
These Terms and Conditions ("Terms") constitute a legally binding agreement between you and Cloud Couture Ltd ("Cloud Couture", "we", "us", or "our"). By creating an account, accessing our platform, or using any of our services, you confirm that you have read, understood, and agree to be bound by these Terms.
If you do not agree to these Terms, you must not access or use the Cloud Couture platform.
If you are accepting these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.
1. Definitions
In these Terms, the following definitions apply:
| Term | Definition |
|---|---|
| Platform | The Cloud Couture website, web application, mobile application, and all associated tools, services, and APIs operated by Cloud Couture Ltd. |
| User | Any individual or legal entity that creates an account on the Platform, whether as a Brand, Supplier, or other permitted user type. |
| Brand | A User who accesses the Platform primarily to source products, manage production, create tech packs, and connect with Suppliers. |
| Supplier | A User who accesses the Platform to offer manufacturing, production, or supply services to Brands, and to manage inbound enquiries and orders. |
| Founding Supplier | A Supplier who joins the Platform as part of the Founding Supplier Programme during the initial launch period, subject to the terms set out in Section 6. |
| Services | All features, tools, and functionality made available through the Platform, including but not limited to the Design Studio, Tech Pack tools, RFQ management, Invoice management, Supplier Portal, and marketplace listing. |
| Subscription Plan | The paid or free tier of access selected by a User, as described in the Cloud Couture Pricing Schedule. |
| Platform Fee | The commission or transaction fee charged by Cloud Couture on transactions processed through or facilitated by the Platform. |
| AI Features | Any artificial intelligence or machine learning tools made available on the Platform, including but not limited to AI Design Generation, AI Tech Pack Generation, AI Quote Analysis, and Virtual Photoshoots. |
| Tech Pack | A production-ready specification document created on or through the Platform, containing design details, bill of materials, measurements, and other manufacturing specifications. |
| RFQ | A Request for Quotation submitted by a Brand to one or more Suppliers through the Platform. |
| Content | Any text, images, data, designs, files, specifications, or other material uploaded, submitted, or generated by a User on the Platform. |
| Intellectual Property Rights | All patents, trade marks, service marks, copyright, design rights, database rights, trade secrets, know-how and any other intellectual property rights, whether registered or unregistered. |
| Order | A confirmed production or supply agreement facilitated between a Brand and a Supplier through the Platform. |
| Pricing Schedule | The current schedule of fees and plan features published on the Cloud Couture website at cloudcouture.com/pricing, as updated from time to time. |
2. About Cloud Couture
Cloud Couture is a business-to-business (B2B) fashion technology platform that connects fashion brands with vetted manufacturers and suppliers globally. The Platform enables Brands to design products, create production-ready tech packs, source suppliers, manage RFQs and orders, and handle invoicing — all within a single integrated environment.
Cloud Couture is operated by Cloud Couture Ltd, a company registered in [England and Wales / jurisdiction TBC] with company number [TBC] and registered address at [TBC].
The Platform serves Users across the United States, United Kingdom, European Union, and internationally. Where specific regional laws apply, Cloud Couture will comply with applicable local regulations and will notify Users of any region-specific terms where relevant.
3. Eligibility and Account Registration
3.1 Eligibility
To use the Platform, you must meet the following criteria:
- Be at least 18 years of age;
- Have the legal capacity to enter into a binding contract in your jurisdiction;
- Be acting on behalf of yourself as an individual, or have authority to bind a company or legal entity;
- Not be prohibited from using the Platform under any applicable law or regulation;
- Provide accurate, complete, and current registration information.
3.2 Account Registration
You must create an account to access the Services. When registering, you agree to:
- •Provide truthful and accurate information about yourself and your business.
- •Keep your account information up to date at all times.
- •Maintain the confidentiality of your login credentials.
- •Not share your account with any third party.
- •Notify Cloud Couture immediately of any unauthorised access or breach of security at legal@cloudcouture.com..
3.3 Account Verification
Cloud Couture reserves the right to verify the identity and business credentials of any User. We may request supporting documentation including but not limited to company registration certificates, trade licenses, compliance certifications, or proof of address. Failure to provide requested documentation may result in suspension or termination of your account.
3.4 One Account Per Entity
Each individual or legal entity may maintain only one account on the Platform per user type (Brand or Supplier), unless expressly permitted by Cloud Couture in writing. Duplicate or fraudulent accounts will be removed.
4. Platform Access and User Types
4.1 User Types
The Platform is designed for two primary user types, each with distinct roles and access levels:
Brands
Access the Platform to: discover and connect with suppliers; manage sourcing, sampling and production; create and share tech packs; send RFQs; compare quotes; manage orders and invoices; use AI design and tech pack generation tools; and list products or collections in the marketplace.
Suppliers
Access the Platform to: create a supplier profile and showroom; receive inbound enquiries and RFQs from Brands; respond to and manage quotes; track orders; issue invoices; upload compliance certificates; and manage capacity and lead times.
4.2 Free Plan Access
Users on the Free Plan have access to a limited subset of Platform features as specified in the Pricing Schedule. Cloud Couture reserves the right to modify the features available on the Free Plan at any time with reasonable notice.
4.3 Platform Availability
Cloud Couture will use commercially reasonable efforts to ensure the Platform is available 24 hours a day, 7 days a week. However, we do not guarantee uninterrupted access and may carry out scheduled or emergency maintenance. We will endeavour to provide advance notice of planned downtime where reasonably practicable.
4.4 Changes to the Platform
Cloud Couture reserves the right to modify, update, discontinue, or enhance any part of the Platform or its features at any time. We will provide reasonable notice to Users of material changes that affect their use of the Services.
5. Subscription Plans and Pricing
5.1 Available Plans
Cloud Couture offers the following Subscription Plans for both Brands and Suppliers, as further detailed in the Pricing Schedule at cloudcouture.com/pricing:
| Plan | Description |
|---|---|
| Free | No charge. Limited platform access. No minimum term. |
| Starter | Monthly or annual billing. Includes core supplier/brand tools as specified in the Pricing Schedule. |
| Premium | Monthly or annual billing. Includes expanded access, higher usage limits, and priority placement. |
| Enterprise | Custom pricing. Tailored to larger organizations with dedicated support, API access, and ERP integration. |
5.2 Billing and Renewal
Paid Subscription Plans are billed in advance on a monthly or annual basis as selected at checkout. Annual plans are billed as a single upfront payment. Subscriptions automatically renew at the end of each billing cycle unless cancelled by the User in accordance with Section 5.4.
5.3 Price Changes
Cloud Couture reserves the right to amend Subscription Plan pricing. We will provide at least 30 days' written notice of any price increase to existing subscribers. Price changes will take effect at the next renewal date following the notice period. Continued use of the Platform after the effective date of a price change constitutes acceptance of the new pricing.
5.4 Cancellation
Users may cancel their Subscription Plan at any time through their account settings or by contacting support@cloudcouture.com. Cancellation will take effect at the end of the current billing cycle. No refunds are provided for unused portions of a billing period, except where required by applicable law or in the case of a material breach by Cloud Couture.
5.5 Refund Policy
Cloud Couture does not offer refunds on Subscription Plan fees, except: (a) where required by applicable consumer protection law; (b) in cases of duplicate billing or billing error; or (c) where expressly agreed in writing by Cloud Couture. Requests for refunds must be submitted within 14 days of the disputed charge to billing@cloudcouture.com.
5.6 Taxes
All fees quoted are exclusive of applicable taxes including VAT, GST, or sales tax, unless stated otherwise. You are responsible for all applicable taxes in your jurisdiction. Where Cloud Couture is legally required to collect taxes, these will be added to your invoice.
6. Founding Supplier Programme
6.1 Programme Overview
Cloud Couture's Founding Supplier Programme is a limited, time-bound offer available exclusively to the first 100 Suppliers who register and are approved on the Platform prior to or at the time of official platform launch. The Programme is offered on a strictly first come, first served basis.
6.2 Founding Supplier Benefits
Qualifying Founding Suppliers are entitled to the following benefits, subject to the conditions set out in this Section:
An 80% reduction on the standard monthly or annual subscription price of the Starter, Premium, or Enterprise plan selected at sign-up. This discount applies for the duration of the Founding Supplier's continuous subscription on that plan.
A permanently reduced Platform Fee of 5% on transactions processed through the Platform, compared to the standard rate of 10%. This reduction applies for as long as the Founding Supplier remains on the Platform under an active subscription.
Access the Platform on the Free Plan at no charge for 12 months from account activation. After 12 months, the Supplier may choose a paid plan at then-available pricing. Note: Reduced platform fees (Benefit 2) only apply upon upgrading to a paid plan.
Founding Suppliers will receive priority listing placement in brand search results from the date of platform launch.
Direct access to the Cloud Couture founding team during onboarding and invitations to contribute feedback on platform development.
6.3 Conditions and Restrictions
- •Benefits are personal to the registered Supplier entity and are non-transferable.
- •The 80% discount is locked to the plan tier selected at sign-up. Upgrading applies the discount to the new tier; downgrading may result in loss of founding pricing.
- •Status and benefits are forfeited upon termination or voluntary cancellation and will not be reinstated upon re-registration.
- •Cloud Couture reserves the right to withdraw the Programme at any time for new applicants or revoke status in the event of a material breach.
6.4 Post Free-Year Transition
Founding Suppliers on the Free Plan option will receive at least 30 days' notice before the expiry of their 12-month free period. At expiry, the account will revert to the standard Free Plan unless the Supplier elects to upgrade. No automatic charge will be applied at the end of the free year.
7. Platform Fees and Payments
7.1 Platform Fee
Cloud Couture charges a Platform Fee on transactions facilitated through the Platform, including orders confirmed and invoiced via the Platform's order management and invoice tools. The standard Platform Fee is 10% of the transaction value, subject to any applicable reductions for Founding Suppliers or as otherwise agreed in writing.
7.2 Fee Calculation and Collection
Platform Fees are calculated as a percentage of the gross transaction value excluding applicable taxes. Fees are deducted or invoiced at the time of transaction confirmation as specified in the Platform's payment flow. Cloud Couture uses third-party payment processors to handle transactions; by using the Platform you agree to the terms of the applicable payment processor.
7.3 Disputed Transactions
In the event of a dispute between a Brand and a Supplier regarding an Order or payment, both parties agree to first attempt resolution through the Platform's built-in dispute process. Cloud Couture may, at its discretion, act as a neutral intermediary but is not liable for the outcome of any commercial dispute between Users.
7.4 Late Payments
Overdue subscription fees or Platform Fees may result in suspension of account access. Cloud Couture reserves the right to charge interest on overdue amounts at the rate of 8% above the Bank of England base rate per annum, calculated daily.
7.5 Payment Methods
Cloud Couture accepts payment via credit card, debit card, and such other methods as displayed at checkout. All payments are processed in the currency specified at checkout. Currency conversion fees, if any, are the responsibility of the User.
8. Supplier Obligations
By accessing the Platform as a Supplier, you represent, warrant and agree that:
8.1 Accurate Representation
- ●All information provided in your Supplier profile is accurate, complete, and not misleading, including but not limited to production capabilities, MOQs, lead times, certifications, and product categories.
- ●You will update your profile promptly to reflect any material changes to your business, capabilities, or certifications.
- ●You will not represent products or services you do not have the capacity or authorization to deliver.
8.2 Quality and Compliance
Products and services delivered to Brands through the Platform will meet the standards and specifications agreed in the relevant Tech Pack, RFQ, or Order.
You hold all licenses, permits, and certifications required to operate your business and fulfil Orders in your jurisdiction.
You will comply with all applicable laws regarding labour standards, health and safety, environmental regulations, and trade compliance.
You will not engage in any form of forced, child, or exploitative labour in the production of goods.
8.3 Communications and Responsiveness
You will respond to Brand enquiries, RFQs, and messages within a reasonable time frame as set out in your profile or as agreed with the Brand.
You will not use the Platform's messaging or RFQ tools to solicit Brands to transact outside of the Platform in a manner that circumvents Cloud Couture's Platform Fee.
8.4 Compliance Certificates
Where you upload compliance certificates or accreditation's to your profile, you warrant that such documents are genuine, current, and accurately reflect your certifications.
Uploading fraudulent or expired certificates is a material breach of these Terms.
9. Brand Obligations
9.1 Good Faith Sourcing
- ●You will engage with Suppliers in good faith and will not submit RFQs or request samples without a genuine intention to transact.
- ●You will honour confirmed Orders and pay Supplier invoices in accordance with the agreed terms.
- ●Anti-Circumvention: You will not use Cloud Couture to identify Suppliers and subsequently transact with them outside of the Platform in a manner that circumvents Cloud Couture's Platform Fee during the term of your subscription and for 12 months thereafter.
9.2 Specification Accuracy
Tech Packs and product specifications shared with Suppliers must be accurate, and you accept responsibility for errors or omissions in specifications that result in production issues.
You will review and approve samples and production in a timely manner in accordance with agreed timelines.
9.3 Payment Obligations
You are responsible for paying Supplier invoices on the terms agreed through the Platform.
Cloud Couture is not responsible for recovering payment from Brands on behalf of Suppliers, though the Platform may provide tools to assist with invoice tracking and reminders.
9.4 Content
You are solely responsible for all Content you upload to the Platform, including designs, images, specifications, and brand assets. You warrant that you hold all necessary rights to any Content you upload and that such Content does not infringe the Intellectual Property Rights of any third party.
10. AI Features, Design Studio and Tech Pack Tools
10.1 Nature of AI Features
Cloud Couture provides AI-powered tools including Design Generation, AI Tech Pack Generation, AI Quote Analysis and Scoring, Virtual Photoshoots, and Fashion Style Training ("AI Features").
These tools are provided as productivity aids and are not a substitute for professional design, legal, or commercial advice.
10.2 Output Ownership
Subject to Section 13 (Intellectual Property), content generated using the AI Features on the Platform ("AI Output") is owned by the User who generated it, to the extent permitted by applicable law.
You acknowledge that AI-generated content may not be protected by copyright in all jurisdictions, and it is your responsibility to understand the IP status of AI Output in your territory.
10.3 Accuracy of AI Output
Cloud Couture does not warrant that AI Output — including generated designs, tech pack content, quote scores, or any other AI-generated material — is accurate, complete, fit for purpose, or free from error.
You are solely responsible for reviewing, validating, and approving all AI Output before acting upon it or sharing it with third parties including Suppliers.
10.4 Training Data and Privacy
Cloud Couture does not use your proprietary designs, tech packs, or brand assets to train its AI models without your explicit consent. Users on plans with private design settings will have their Content excluded from any platform-level model training. Please refer to our Privacy Policy for further details.
10.5 Usage Limits
AI Feature usage is subject to credit or usage limits as specified in your Subscription Plan and the Pricing Schedule. Unused credits do not roll over between billing periods unless expressly stated otherwise.
10.6 Tech Pack Responsibility
Tech Packs created or generated on the Platform are the responsibility of the Brand. Cloud Couture provides the tools to create and share Tech Packs but is not a party to any production agreement arising from their use.
Suppliers who receive Tech Packs through the Platform are responsible for raising queries or discrepancies with the Brand prior to commencing production.
11. RFQ, Quoting and Order Management
11.1 RFQ Process
The Platform provides tools for Brands to create and send Requests for Quotation (RFQs) to one or more Suppliers.
Submission of an RFQ does not constitute a legally binding offer or commitment to purchase. An Order is only created when both parties explicitly confirm the terms of the transaction through the Platform or in a signed written agreement.
11.2 Supplier Quotes
Quotes submitted by Suppliers in response to RFQs are binding for the period specified in the quote, or for 14 days if no period is specified.
Suppliers must honour quoted prices and terms if accepted by the Brand within the validity period.
11.3 AI Quote Analysis
Where AI Quote Analysis and Scoring is used, the rankings and scores provided are for guidance purposes only.
Cloud Couture does not warrant the accuracy of AI-generated quote assessments and Brands should conduct their own due diligence before selecting a Supplier.
11.4 Order Confirmation
Upon acceptance of a quote, an Order is created on the Platform. Both parties are responsible for reviewing Order details before confirming, including:
Errors or omissions in Order details must be raised prior to production commencement.
11.5 Off-Platform Transactions
Users must not circumvent the Platform to avoid the Platform Fee by conducting transactions introduced through the Platform outside of it. This prohibition applies during the term of the User's subscription and for a period of 12 months following termination or expiry.
12. Invoice Management
12.1 Invoice Tools
The Platform provides invoice creation, sending, tracking, and management tools for Suppliers and Brands.
These tools are provided as a convenience and do not make Cloud Couture a party to any invoiced transaction or liable for payment obligations between Users.
12.2 Supplier Responsibility
Suppliers are solely responsible for the accuracy of invoices issued through the Platform, including amounts, tax calculations, payment terms, and currency. Cloud Couture is not responsible for errors in Supplier-generated invoices.
12.3 Multi-currency and Tax
Multi-currency invoicing and tax/duty calculation tools are available on Premium and Enterprise plans.
12.4 ERP and Accounting Integrations
Enterprise plan Users may integrate the Platform's invoice management with third-party ERP and accounting systems, including:
Cloud Couture does not warrant the accuracy of data synced to or from third-party systems and is not responsible for errors arising from integration configuration.
12.5 Record Keeping
Users are responsible for maintaining their own accounting records in accordance with applicable legal requirements. Cloud Couture does not act as an archival or accounting service. Invoice records are stored on the Platform as per the data retention terms in the Privacy Policy.
13. Intellectual Property
13.1 Cloud Couture IP
All Intellectual Property Rights in the Platform, its software, AI models, underlying technology, branding, visual design, and documentation are owned by or licensed to Cloud Couture.
Nothing in these Terms transfers any such rights to Users. You may not copy, reproduce, modify, reverse-engineer, or create derivative works from any part of the Platform without Cloud Couture's prior written consent.
13.2 User Content
You retain ownership of all Content you upload to the Platform. By uploading Content, you grant Cloud Couture a non-exclusive, worldwide, royalty-free license to host, store, process, display, and use your Content solely to the extent necessary to provide the Services to you.
This license terminates when you delete your Content or close your account, subject to our data retention policies.
13.3 AI Output
As set out in Section 10.2, AI Output generated using the Platform is owned by the generating User to the extent permitted by applicable law.
You acknowledge that similar outputs may be generated for other Users and that AI Output is not guaranteed to be unique or exclusive.
13.4 Feedback
If you provide Cloud Couture with feedback, suggestions, or ideas regarding the Platform, you grant Cloud Couture an irrevocable, perpetual, worldwide, royalty-free right to use such feedback for any purpose without any obligation of compensation or attribution.
13.5 Third-Party IP
You warrant that any Content you upload to the Platform — including designs, images, brand assets, and specifications — does not infringe the Intellectual Property Rights, privacy rights, or other rights of any third party.
Cloud Couture reserves the right to remove Content that is alleged to infringe third-party rights and to suspend accounts of repeat infringers.
14. Confidentiality
14.1 User Confidentiality
In the course of using the Platform, Users may share confidential business information with each other, including pricing, product specifications, production plans, and business strategies ("Confidential Information"). Each User agrees to:
- ●Use Confidential Information received from another User solely for the purpose of the transaction for which it was shared.
- ●Not disclose Confidential Information to any third party without the disclosing User's prior written consent.
- ●Take reasonable steps to protect the confidentiality of information received through the Platform.
14.2 Platform Confidentiality
Cloud Couture treats your business information as confidential and will not disclose it to third parties except as required to provide the Services, comply with applicable law, or as set out in our Privacy Policy.
Cloud Couture employees and contractors are bound by confidentiality obligations with respect to User data.
14.3 Founding Supplier Information
Cloud Couture will not publicly identify individual Founding Suppliers or disclose pricing terms specific to the Founding Supplier Programme without the relevant Supplier's consent.
15. Data Protection and Privacy
15.1 Privacy Policy
The collection, use, and processing of personal data by Cloud Couture is governed by our Privacy Policy, available at cloudcouture.com/privacy.
The Privacy Policy is incorporated into these Terms by reference. By using the Platform, you consent to the processing of your personal data as described in the Privacy Policy.
15.2 GDPR and International Compliance
Cloud Couture complies with the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (EU GDPR), and applicable data protection laws in other jurisdictions including the California Consumer Privacy Act (CCPA).
Where Cloud Couture transfers personal data across international borders, it does so in accordance with applicable data transfer mechanisms including Standard Contractual Clauses.
15.3 User Data Responsibilities
Where a User processes personal data belonging to third parties (such as customer data, employee data, or contact lists) through the Platform, the User acts as a data controller in respect of that data and is solely responsible for ensuring that such processing complies with applicable data protection law.
15.4 Data Security
Cloud Couture implements industry-standard technical and organizational security measures to protect data on the Platform.
Users are responsible for the security of their own account credentials and for any activity that occurs under their account.
16. Prohibited Conduct
Users must not engage in any of the following conduct on or in connection with the Platform:
Violation of this Section constitutes a material breach of these Terms and may result in immediate suspension or termination of your account and legal action where appropriate.
17. Disclaimers and Limitation of Liability
17.1 Platform Provided "As Is"
The Platform and all Services are provided on an "as is" and "as available" basis.
To the fullest extent permitted by applicable law, Cloud Couture disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy.
17.2 No Warranty on Transactions
Cloud Couture is a marketplace intermediary and does not manufacture, supply, inspect, or take title to any goods transacted through the Platform.
Cloud Couture makes no representation or warranty as to the quality, safety, legality, or suitability of goods or services offered by Suppliers, or as to the creditworthiness or reliability of any User.
17.3 Limitation of Liability
To the maximum extent permitted by applicable law, Cloud Couture's total aggregate liability shall not exceed the greater of:
- (a) Total subscription fees paid by the User in the 12 months preceding the claim
- (b) £100 (one hundred pounds sterling)
17.4 Exclusion of Consequential Loss
Cloud Couture shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
17.5 Exceptions
Nothing in these Terms limits or excludes Cloud Couture's liability for: (a) death or personal injury caused by negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be excluded by law.
18. Indemnification
You agree to indemnify, defend, and hold harmless Cloud Couture, its directors, officers, employees, agents, and licensors from and against any and all claims, losses, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:
19. Suspension and Termination
19.1 Termination by User
You may close your account at any time by following the account deletion process in your settings or by contacting support@cloudcouture.com.
Termination does not entitle you to a refund of any prepaid subscription fees, except as required by applicable law.
19.2 Suspension or Termination by Cloud Couture
Cloud Couture may suspend or terminate your account or access to any part of the Platform, with or without notice, if:
- ●You breach any provision of these Terms, including the prohibited conduct set out in Section 16.
- ●You fail to pay any subscription fees or Platform Fees when due.
- ●You provide false or misleading information in your account registration or profile.
- ●We reasonably believe that your use of the Platform poses a risk to Cloud Couture, other Users, or third parties.
- ●We are required to do so by applicable law or a regulatory authority.
19.3 Effect of Termination
Upon termination:
19.4 Reinstatement
Accounts suspended for non-payment may be reinstated upon payment of all outstanding amounts. Accounts terminated for breach of these Terms will not be reinstated without Cloud Couture's written consent.
20. Dispute Resolution
20.1 User-to-User Disputes
Cloud Couture provides in-platform tools to assist with dispute resolution between Brands and Suppliers. In the event of a commercial dispute, Users are encouraged to first attempt resolution through the Platform's dispute process.
Cloud Couture may, at its sole discretion, mediate disputes but is under no obligation to do so and its decisions in any mediation are non-binding.
20.2 Disputes with Cloud Couture
In the event of a dispute between you and Cloud Couture, you agree to first contact Cloud Couture at legal@cloudcouture.com and attempt to resolve the matter informally within 30 days.
If the dispute is not resolved within 30 days, either party may pursue the dispute through the courts in accordance with Section 21.
20.3 Class Action Waiver
To the extent permitted by applicable law, you waive any right to participate in a class action, collective action, or representative proceedings against Cloud Couture.
21. Governing Law and Jurisdiction
21.1 Governing Law
These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales.
21.2 Jurisdiction
Subject to Section 20.2, the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms.
21.3 US Users
For Users located in the United States, any disputes not resolved informally may be submitted to binding arbitration in accordance with the rules of the American Arbitration Association.
*Unless prohibited by applicable state law.
22. Changes to These Terms
22.1 Right to Amend
Cloud Couture reserves the right to amend these Terms at any time.
For non-material changes, we may update these Terms without prior notice.
22.2 Acceptance of Updated Terms
Your continued use of the Platform after the effective date of any updated Terms constitutes your acceptance of those changes.
If you do not agree to the updated Terms, you must cease using the Platform and close your account before the effective date.
22.3 Version History
The version history of these Terms is available upon request from legal@cloudcouture.com.
23. General Provisions
23.1 Entire Agreement
These Terms, together with the Privacy Policy, Pricing Schedule, and any written agreements entered into between Cloud Couture and a User, constitute the entire agreement between the parties and supersede all prior agreements, representations, and understandings.
23.2 Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
23.3 Waiver
No failure or delay by Cloud Couture in exercising any right under these Terms shall operate as a waiver of that right. A waiver of any breach shall not constitute a waiver of any subsequent breach.
23.4 Assignment
You may not assign or transfer your rights or obligations under these Terms without Cloud Couture's prior written consent.
Cloud Couture may assign these Terms or any rights hereunder to any affiliate, successor, or acquirer of its business without your consent.
23.5 Force Majeure
Cloud Couture shall not be liable for any delay or failure in performance resulting from causes beyond its reasonable control, including acts of God, natural disasters, pandemics, war, terrorism, government actions, infrastructure failures, or third-party service outages.
23.6 Language
These Terms are written in English.
Any translations are provided for convenience only. In the event of any conflict, the English version shall prevail.
23.7 Notices
Notices from Cloud Couture to you will be sent to your registered email address.
24. Contact Information
Contact Us
If you have any questions about these Terms, please contact us:
Cloud Couture Inc
11 Flagler Dr, Rye, NY